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Top Tips for Patients:

  • Ask yourself

 How important is it that I’m seen quickly, or would I be better waiting for an appointment with a particular GP? If you have a long-term condition you’ll probably benefit from a GP who knows you. Do I really need to see the GP or could the nurse or pharmacist help me?

  • Don’t be put off by a GP who runs late

– they may be spending needed time with patients. One day you may appreciate them running late for you.

  • It’s tempting to bring a list of unrelated problems,

but consider what’s achievable in ten minutes. Four problems in ten minutes - that’s 150 seconds each. It’s often better to come back again and spend more time on a problem rather than squeeze as many as you can into one ten minute appointment.

  • Before you see the GP

 work out in your own mind what you’re worried about, and highlight any particular concerns. Consider preparing short notes, including how you would describe your symptoms.

  • Get to the point,

don’t beat about the bush and don’t keep important issues until the end.

  • Wear accessible clothing

if you’re likely to need to undress for examination.

  • Make sure you understand what happens next, if you are not sure

ask to go through the plan again.

  • Have your say and get your views heard;

join our patient participation group

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website